Case Study: Proximus Group accelerates scaled Agile transformation with Apptio Targetprocess

Proximus Group scales Agile across 3,000 users with Apptio Targetprocess

Proximus Group, a major Belgian telecommunications and ICT provider, needed to transition from a traditional waterfall methodology to a scaled Agile framework to become a leaner, more digital-native organization. Their existing toolset, a combination of Planview, an in-house tool, and numerous Excel files, created data silos and manual reporting that made alignment difficult and inefficient. To support this Agile transformation, they selected Apptio Targetprocess as their portfolio management solution.

By implementing Apptio Targetprocess, Proximus gained end-to-end visibility and a uniform way of working, consolidating data from disparate tools into a single source. The solution enabled over 3000 users to see how work contributed to strategic priorities, document dependencies, and identify roadblocks, which accelerated decision-making. Apptio provided the scalable framework needed to align teams across the organization, and the rollout has been met with positive feedback and enthusiasm from users.

Proximus Group