Case Study: MassMutual accelerates digital transformation with Apptio

MassMutual saves $75 million and 200 hours a month with Apptio

MassMutual, a leading financial services and life insurance company, faced a challenge in its digital transformation due to a lack of visibility into technology costs and consumption. Their financial systems could not provide the granular cost data needed for accurate application costing or to map infrastructure expenses to business lines, hindering informed investment decisions. To address this, they turned to Apptio and its Technology Business Management (TBM) solutions.

By implementing Apptio, MassMutual established a standard taxonomy for cost allocation, providing unprecedented transparency. This delivered significant results, most notably enabling the efficient divestiture of a retirement business by identifying $75 million in costs to eliminate. The solution also streamlined IT planning, saving 200 hours of manual work monthly, improved decision-making, and fostered trust with business partners. Apptio provided the data and insights necessary to accelerate MassMutual's digital transformation.

MassMutual