Case Study: Jefferies achieves IT cost transparency and millions in savings with Apptio

Jefferies From black box of arbitrary costs to vital business partner

Jefferies, the global investment bank, faced a major challenge: IT was a “black box” of arbitrary, headcount-based charges with no clear view of who was consuming services or why costs were so high. Mark Dianora, MD of IT, needed precise, consumption-based allocations to hold business units accountable, eliminate waste, and make IT run like a business.

Jefferies deployed Apptio’s TBM SaaS in about 90 days to ingest GL, asset, infrastructure, telecom and cloud billing data, enabling consumption-based chargebacks across 3,000+ cost centers. The solution improved transparency, reduced overprovisioned storage and disproportionate WAN costs, let the firm compare internal costs to cloud providers, justified a virtualization investment with multi‑million dollar ROI, and cut IT spend by millions while turning IT into a strategic business partner.

Jefferies

Mark Dianora

Managing Director, Information Technology