Case Study: Micron eliminates budget variance and achieves 1% CapEx accuracy with Apptio IT Planning

How Micron eliminated budget variance and changed IT culture

Micron Technology, a global leader in memory and storage solutions, faced fragmented IT finance and poor budget transparency after operating without a CIO for most of its history. With 1,300+ IT staff across regions relying on spreadsheets, the company routinely missed forecasts and saw chronic CapEx underspending of 20–30%, which hindered its ability to fund innovation.

After hiring a CIO in 2015 Micron established a TBM office and deployed Apptio IT Planning using a standard, out-of-the-box approach in roughly six weeks. Self-service budgeting, daily data loads and integrated reporting gave cost-center managers real-time visibility and accountability, resulting in CapEx tracking within 1% of forecasts, elimination of annual underspend, faster planning cycles and better allocation of funds toward innovation.

Micron

Chrys Warren

IT Director Technology Business Management