Apptio
132 Case Studies
A Apptio Case Study
GoTo, a leading SaaS provider known for remote work and collaboration tools, faced significant challenges in managing cloud costs and ensuring accountability across its complex, multi-cloud estate spanning AWS, Azure, and Oracle Cloud Infrastructure. With a history of growth through acquisitions, the company struggled with fragmented visibility, inconsistent tagging, and an inability to trace spend back to accountable teams. To address this, GoTo selected Apptio's IBM Cloudability as its primary cloud cost management platform.
By implementing Apptio's IBM Cloudability, GoTo gained a unified view of its cloud spend and advanced tagging capabilities. This enabled a 97% allocation of cloud spend, accurate cost attribution, and a cultural shift toward cost ownership. The solution provided clear visibility that increased adoption of lower-cost Oracle Cloud Infrastructure and empowered engineers to optimize resources. As a result, GoTo accelerated its cost reduction efforts and improved forecasting accuracy, setting a strategic goal to reduce overall cloud spend by 5%.