Case Study: CME Group achieves faster, fact-based IT and financial decision-making with Apptio

Financial and Operational Metrics Drive Optimal Business Decisions

CME Group, the world’s largest derivatives marketplace handling billions of contracts annually, faced a growing challenge linking its sizable IT organization (about 1,000 staff and a $300–$500M budget) to clear financial and business outcomes. Rapid growth, large acquisitions and exploding data volumes exposed a persistent disconnect: IT spoke in technical “micro” terms while finance and the business spoke in “macro” financial terms, making it hard to align investments or make timely, fact-based decisions.

CME implemented Apptio’s automated TBM solution to replace a manual, spreadsheet-based process, creating service-based costing, customizable financial reporting and streamlined budget reviews. The tool shifted IT from data entry to analysis, empowered productive conversations with business lines, improved accountability to the C-suite, and enabled faster, fact-driven decisions that scale with the company’s growth.

CME Group

Carl Stumpf

Managing Director and Technology Controller