Case Study: FactSet improves strategic alignment and DevOps execution with Apptio Targetprocess

FactSet improves DevOps visibility with Apptio for 1,000 users

FactSet, a financial data and software company, faced challenges with visibility and strategic alignment during its shift to Agile. Without a centralized system, teams used disparate spreadsheets and tools like Jira, making it difficult to track work, avoid duplication, and ensure projects supported business objectives. To address this, FactSet selected Apptio Targetprocess as its project and portfolio management solution.

By implementing Apptio Targetprocess, which integrated with Jira, FactSet gained a single source of truth for its strategic initiatives. The solution provided visibility across portfolios, enabling teams to see how their work contributed to corporate goals. This reduced duplication of effort, improved collaboration, and simplified reporting. Apptio helped FactSet increase execution excellence, with the platform now used for labor capitalization reporting and to inform future funding decisions for strategic projects.

FactSet