Case Study: CHRISTUS Health achieves faster, more accountable IT planning with Apptio

CHRISTUS Health transforms IT planning in 12 weeks with Apptio

CHRISTUS Health, a large faith-based not-for-profit health system, faced a challenge with its cumbersome and lengthy IT budgeting process. The IT Finance team struggled with manual data collection from multiple sources, which took up to six months and hindered transparency. They partnered with Apptio to streamline planning, improve business unit engagement, and gain control over shadow IT spending.

By implementing Apptio, CHRISTUS Health rapidly configured the system and trained managers within weeks. The solution provided clear visibility into IT spend through dashboards and automated reporting, eliminating manual spreadsheets and emails. Apptio enabled the team to cut the planning process time significantly, foster greater accountability among budget owners, and identify areas for cost optimization, such as ungoverned SaaS contracts. This allowed for smarter spend strategies and more strategic financial analysis.

CHRISTUS Health