Case Study: AOL achieves streamlined IT planning and full IT budget visibility with Apptio

AOL ties IT investments to business priorities with streamlined IT Planning

AOL, a global media‑technology company and Verizon subsidiary, needed faster, more informed IT decisions to keep pace with changing business strategies. Their budget process relied on emailed spreadsheets and high‑level general ledger categories, which hid line‑item spend, made forecasting unreliable, and limited accountability across IT leaders.

AOL implemented Apptio Cost Transparency and Apptio IT Planning Foundation (integrated with Oracle Hyperion and corporate GL inputs) to translate finance data into IT‑specific budget categories, enable version control and workflow, and import actuals for monthly variance analysis. The result: line‑item visibility for every IT dollar, a streamlined planning process, improved forecast accuracy and chargeback defensibility, greater budget owner accountability, and faster, more agile mid‑year decision‑making.

AOL

James LaPlaine

Chief Information Officer