Case Study: Amadeus Data Processing GmbH achieves actionable IT cost insights with Apptio

Amadeus Data Processing GmbH maps €5 billion in IT costs with Apptio

The customer, Amadeus Data Processing GmbH, faced a challenge in mapping its IT infrastructure to financial costs. Their existing financial reporting and complex Excel spreadsheets were insufficient, never up-to-date, and lacked the detail required by the organization. They implemented Apptio to address this need for a dedicated solution.

Apptio provided a solution that enabled Amadeus to calculate the precise IT cost attributable to each passenger or booking. This allowed those metrics to be shown in the profit-and-loss statements for each business unit. As a result, Amadeus gained invaluable insights for measuring the success of new initiatives and can now fund new tech initiatives by finding cost savings.

Amadeus Data Processing GmbH