Case Study: Amadeus Data Processing GmbH achieves actionable IT cost insights with Apptio

Amadeus Data Processing GmbH maps €5 billion in IT costs with Apptio

The customer, Amadeus Data Processing GmbH, faced a challenge in mapping its IT infrastructure to financial costs. Their existing financial reporting and complex Excel spreadsheets were insufficient, never up-to-date, and lacked the detail required by the organization. They implemented Apptio to address this need for a dedicated solution.

Apptio provided a solution that enabled Amadeus to calculate the precise IT cost attributable to each passenger or booking. This allowed those metrics to be shown in the profit-and-loss statements for each business unit. As a result, Amadeus gained invaluable insights for measuring the success of new initiatives and can now fund new tech initiatives by finding cost savings.

Amadeus Data Processing GmbH

Guillermo Cuadrado

Senior Technical Manager, Amadeus Data Processing GmbH