Case Study: Icehouse cuts invoice processing time by 80% with ApprovalMax

How automated approvals help Icehouse’s world-class services

Icehouse, a New Zealand-based business coaching and venture capital firm, was struggling with a highly inefficient, paper-based invoice approval process. The manual system required a full-time employee to manage it and caused weeks of delays, hindering their financial operations. To solve this, they turned to ApprovalMax to automate their workflows and integrate with their accounting software, Xero.

By implementing ApprovalMax, Icehouse established a streamlined, multi-tiered approval matrix that integrated with Xero and Dext Prepare. This solution automated their accounts payable and receivable processes, cutting invoice processing time by over 80% and reducing the required headcount. ApprovalMax provided transparency, faster approvals via its mobile app, and allowed managers to focus on high-value work.

Icehouse

Sebastian McLarin

Financial Controller