Case Study: Festival Services achieves streamlined approval workflows with ApprovalMax

Approval process digitisation and automation paves the way for tailored spend management

Festival Services, the company behind Australia's largest German festival, Oktoberfest Brisbane, faced a significant scaling challenge. Their manual, paper-based invoice approval process was time-consuming and error-prone, leading to lost invoices and inefficiencies as the festival grew. To support their move to Xero, they sought a cloud-based solution to digitize and automate their financial controls.

By implementing ApprovalMax, the company replaced its manual system with a streamlined digital workflow. The ApprovalMax solution provided automated multi-level approvals, which eliminated paper, created a clear audit trail, and enabled managers to approve invoices on the go from their smartphones. This resulted in significantly higher team productivity, full accountability for every authorization, and complete transparency over the approval status at all times.

Festival Services

Geoff Rollason

Group Business Manager