Case Study: Salesforce achieves more flexible customer integrations with Appnovation

Salesforce - Customer Case Study

Salesforce, the global cloud computing and CRM company, needed to retire its legacy point-to-point integrations originally built with Oracle BPEL and move to a more flexible multi-point integration model to better connect with customers. Appnovation supported the transition as Salesforce modernized its integration approach with MuleSoft.

Appnovation implemented a publish-subscribe architecture using RabbitMQ, with subscribing flows listening to queues and a single record tracked through integrations in Splunk for visibility. The team also added mandatory end-to-end testing that verified real data changes across source and target systems, improving confidence in the integration flows and helping Salesforce validate accurate data propagation across multiple systems.

Salesforce