Case Study: SSAFA improves retention and diversity with Applied

SSAFA boosts retention from 81% to 94% with Applied

Ssafa, the Armed Forces charity, faced a challenge in improving diversity and efficiency within its recruitment process. The national organization needed a platform to support its D&I agenda, attract a more diverse candidate pool, and find candidates who would stay long-term. Their hiring managers were spending excessive time manually reviewing applications and analyzing data. Ssafa turned to Applied to find a solution that would ensure a fair, inclusive, and streamlined hiring process.

By implementing Applied's platform, Ssafa embedded a new hiring culture that utilized job-specific work samples and training. The results were significant: shortlisting time was cut by 66%, and the retention rate improved dramatically from 81% to 94%. Applied also helped Ssafa double the number of younger candidates applying and increase candidates with a disability from 8% to 12%, while making diversity tracking and reporting far more efficient.

Ssafa (the Armed Forces Charity)