Case Study: Dell creates an extensive API ecosystem for greater partner engagement with Apigee

Creating an extensive API ecosystem for greater partner engagement

Dell, a major technology company, sought to expand its services and remain competitive by providing multi-channel access to its systems for both customers and partners. To achieve this, the company needed to create an extensive API ecosystem that extended beyond its own digital properties. Dell partnered with the vendor Apigee to build this new API strategy.

Using a hybrid Apigee platform, Dell hosted gateway instances in its own data center while leveraging cloud-based analytics and management services. This solution provided internal teams and external partners with the tools to develop value-added applications, leading to improved partner engagement and new opportunities for business growth. The API platform from Apigee allowed Dell to keep pace with customer demands for greater information access and to build a collaborative environment it could control.

Dell