Case Study: McDonald's achieves faster hiring with AMS's voice-activated job search solution

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McDonald’s, a global leader in fast food, faced a challenge in its hiring process. The company was losing top candidates to competitors who could engage more swiftly and sought to reinforce its brand as a digital innovator. Their goal was to become the first organization to provide a voice-activated job search to speed up applications. To address this, they partnered with vendor AMS and its Talent Advisory team.

AMS developed and project managed a complex solution involving voice activation technology from partners like Paradox, Google, and Amazon. This allowed candidates to begin the application process using smart devices. The result was a streamlined hiring system launched across nine countries, which solidified McDonald's position as an innovation leader and significantly reduced application time. The project also built a foundation for future digital transformation initiatives.

McDonald's