Case Study: Delta achieves high-volume contingent hiring success with AMS

Delivering high quality contingent talent in the US

Delta Air Lines, a leading U.S. global airline, faced a challenge in 2021 when the high-volume contingent hiring needs of its Technical Operations division outpaced its suppliers' abilities. To build a contractor pipeline quickly and efficiently, Delta turned to its existing partner, AMS, for a solution involving direct sourcing and contingent talent acquisition.

AMS implemented a dedicated, scalable team that used a robust suite of tools and technologies to drive efficiencies, including talent pooling and automated scheduling. The impact was significant: in 2021 alone, AMS directly sourced 1,095 contingent workers and exceeded the hiring target by 200%. The quality of talent was exceptionally high, with 85% of presented resumes making it to the interview stage and nearly half of those candidates receiving an offer.

Delta

Lorel Roehl

General Manager