Case Study: Domino’s Pizza achieves a faster, mobile-friendly candidate experience with AMS

Delivering digital candidate experience at scale

Domino’s Pizza faced significant talent acquisition challenges, including a 70% candidate drop-out rate due to a cumbersome 20-minute application and a rigid legacy ATS. To support its large-scale deployment of SmartRecruiters, Domino's partnered with vendor AMS for a complete HR technology transformation aimed at creating a frictionless candidate experience and a more flexible platform for its franchisees.

AMS provided comprehensive tech consulting and implementation services for Domino's. The solution involved streamlining the application process, implementing the SmartOnboard system, and providing extensive training and admin support. The results were transformational: the application time was reduced to under five minutes, leading to a 40% increase in applicant flow and achieving over 85% adoption rates from franchisees. For this successful project, AMS was awarded The Best Use of Technology Award at the 2022 US Tiara Talent Awards.

Domino’s Pizza

Nick Katsefaras

Director, Corporate Systems