Case Study: Global Sustainable Chemical Company builds a high-performance GBS centre with AMS

Building a high-performance GBS centre for a global chemical giant

A global sustainable chemical company launched a Global Business Services (GBS) centre in Kolkata, India, with the challenge of hiring 250 finance professionals. The project faced aggressive timelines, location constraints as Kolkata is not a major GBS hub, and was launched during the COVID-19 pandemic. The company needed a partner to build the operation from the ground up and engaged AMS to design and deliver a scalable recruitment model.

AMS implemented a Recruitment Process Outsourcing (RPO) solution, deploying a specialized team that utilized mass and lateral hiring, virtual drives, and a dedicated on-site recruiter. This strategy successfully built a high-quality workforce of 250 professionals, enabling the client to meet all critical transition milestones across global markets. The partnership resulted in a high client satisfaction rate, a reduced attrition rate due to quality hires, and led to AMS being recommended to other GBS companies.