ALEX
19 Case Studies
A ALEX Case Study
Black & Veatch, a global construction services firm with 6,725 U.S. employees, needed to shift from familiar PPO options to a more consumer-driven plan to curb rising self-funded health care costs. Introducing a new high-deductible health plan (HDHP) with an HSA for plan year 2014 risked confusion and resistance among employees who were comfortable with their existing PPOs.
Using ALEX, an interactive benefits advisor that personalizes plan recommendations, Black & Veatch made the change simple and compelling: ALEX helped employees see the value of the HSA option and drove 68% enrollment in the new HDHP (versus an expected 35%), while 100% of surveyed employees reported a better understanding of their medical benefits—delivering significant savings for both employees and the employer.
Jennifer Trombla
HR Specialist