Case Study: Montgomery College boosts benefits awareness with ALEX

Montgomery College boosts HSA understanding with ALEX, earning 95% helpfulness

Montgomery College faced the challenge of raising awareness for significant changes to its employee benefits, including eliminating a PPO plan and introducing a new high-deductible health plan with an HSA. The college needed an effective way to communicate the value of these new options to its diverse workforce, as it had previously struggled with scheduling in-person sessions that worked for all employees. To address this, they implemented the ALEX platform.

Using ALEX, the college provided an always-available online tool that explained the complex changes in simple language and calculated potential costs for employees. The solution was highly successful, with 96% of surveyed users finding the medical plan explanations helpful and 95% finding the HSA tax savings explanation helpful. ALEX effectively drove awareness and helped employees understand the value of their new benefits options.

Montgomery College