Case Study: Axiom Global, Inc. saves HR time and improves benefits understanding with ALEX

Axiom Global frees up 40% of HR time with ALEX

Axiom Global, Inc., a provider of legal services, faced a challenge where its benefits associate was spending up to 40% of her work week answering routine employee benefits questions. This significant time drain prevented her from focusing on other priorities. To address this, Axiom enlisted the vendor ALEX and its Benefits Counselor service to provide employees with immediate, personalized guidance.

By implementing ALEX, Axiom freed up 40% of the HR team's time, allowing the benefits associate to reclaim nearly half of her work week. The solution also dramatically improved benefits understanding, with 77% of employees surveyed reporting they better understood their options. Furthermore, ALEX helped drive increased awareness and adoption of specific cost-saving health plans, benefiting both the company and its employees.

Axiom Global, Inc

Erin Miramontes

Senior Manager of Global Benefits, Axiom Global, Inc.