Case Study: Salesforce safeguards its global workforce with AlertMedia

How Salesforce Safeguards Its Global Workforce

Salesforce needed a way to safeguard a dispersed workforce that spans 65,000 employees across 28 countries. As the company shifted to a return-to-work model that let employees choose remote, office, or hybrid arrangements, its safety and security team had to address employee well-being beyond traditional office-based controls.

With AlertMedia, Salesforce focused on communication and rapid response to support employees during crises and day-to-day safety situations. The team used two-way communication to stay aware of risks around employees’ homes, manage wellness checks, and coordinate help during events such as the earthquake in Nepal and the deadly wave of COVID-19 in India.

Salesforce

Stasha Wyskiel

Senior Director of Resilience, Global Safety, and Security