Case Study: LaserAway increases organic leads, review volume, and response rates with Alchemer

Increasing review quantity, review response rate and organic leads

LaserAway, a leading aesthetic dermatology and beauty services provider, needed to generate more reviews, improve review response rates, and turn local visibility into more leads across many locations. The company partnered with Alchemer, using Chatmeter to strengthen its customer engagement and review management efforts.

With Alchemer’s Chatmeter solution, LaserAway increased review volume by 62% and boosted its response rate by 135% in just 9 months. The improved online reputation efforts also drove a 30% increase in organic leads, helping LaserAway better convert organic traffic into new business.

LaserAway

Paul Baumgarthuber

Chief Marketing Officer