Case Study: Weekender Hotels streamlines guest operations and saves hours daily with Akia

Weekender Hotels saves 2 hours a day and drives $5.3K in upsells with Akia

Weekender Hotels, a hospitality brand operating ten boutique properties, faced challenges in managing its multi-property operations. They were using disconnected tools, which led to hours spent on manual tasks like key code distribution and created a fragmented experience for guests. They partnered with Akia, a guest experience platform, to consolidate their systems.

By implementing Akia's platform with its Mews PMS integration, Weekender Hotels automated key code delivery and unified all guest touchpoints like messaging, digital guides, and upsells into one system. The solution from Akia saved the staff two hours per day on check-ins and generated $5,300 in upsell revenue in a single month, while providing a seamless, contactless experience for guests.

Weekender Hotels