Case Study: The Mohicans Treehouse Resort and Wedding Venue cuts administrative overhead with Akia

The Mohicans Treehouse Resort and Wedding Venue automates check-ins with Akia, cutting administrative overhead by 30%

The Mohicans Treehouse Resort and Wedding Venue, a remote luxury retreat in Ohio, faced challenges with manual check-in processes and unreliable Wi-Fi. Their need to automate waiver collection and access code delivery without guest reliance on internet connectivity led them to partner with vendor Akia for its automated solutions.

Akia implemented automated text messages to send waiver links and access codes to guests before arrival. This solution ensured 100% of guests received the necessary information without staff intervention and captured signatures from all accompanying guests. As a result, the property saw a 30% drop in administrative overhead, significantly reducing manual work for the team.

The Mohicans Treehouse Resort and Wedding Venue