Case Study: Multi-National Pharma and Healthcare Drug Manufacturing Company achieves procurement excellence with AgileOne

Multi-national pharma company reduces total cost of ownership (TCO) through vendor-neutral MSP

Multi-National Pharma and Healthcare Drug Manufacturing Company, a global research-driven drug manufacturer with operations across North America and Europe, was struggling to standardize and govern its contingent workforce programs across several European markets. The company relied on two different MSPs and two separate VMS platforms, creating inconsistent operating models, compliance challenges, and limited competition among suppliers. It turned to AgileOne and its Acceleration™ vendor management system, along with AgileOne’s vendor-neutral MSP model, to help consolidate and simplify the program.

AgileOne implemented a transition to a single, vendor-neutral MSP across the UK, Ireland, the Netherlands, Germany, and Switzerland, integrating Acceleration™ with the company’s ERP and introducing standardized scorecards, sourcing strategies, and improved procurement processes such as one PO per worker. As a result, manual work was reduced, service levels improved, hiring managers received better support, and total cost of ownership declined through lower indirect costs, improved time to hire, stronger financial visibility, and reduced bill rates plus better payment terms and discounts.