Case Study: Global Aviation Service and Technology Solutions achieves unified contingent workforce visibility with AgileOne

Global airline combines IT and non-IT contingent programs into one solution, improves TSA compliance and saves over $7 million

Global Aviation Service and Technology Solutions, a global airline with 80,000 employees and 11 international hubs, was struggling to manage its contingent workforce across two separate programs: one for IT workers and one for non-IT workers. With different processes, suppliers, and no single system for end-to-end visibility, the company needed a unified approach, which led it to partner with AgileOne using solutions including AllSourceMSP, AllSourcePPS, and AccelerationVMS.

AgileOne implemented a consolidated, vendor-neutral workforce program with strong change management, legal support, and technology integration to accommodate complex onboarding requirements. The result was a more streamlined process with improved candidate quality, supplier performance, and enterprise visibility; AgileOne helped the company save about $7 million, raise fill rates to over 93%, and achieve 95% client satisfaction.