Case Study: Virtualstock improves post-purchase tracking visibility with AfterShip

Virtualstock saves retailers and suppliers time with AfterShip Tracking API/webhooks

Virtualstock, a UK-based provider of dropshipping software for eCommerce businesses, faced challenges in providing transparent post-purchase tracking for their retail clients. Without automation, retailers had to manually contact suppliers for shipment updates, creating blind spots, wasting time, and hindering the customer experience. They turned to AfterShip and its Tracking product to solve this.

AfterShip Tracking provided a solution by automatically pulling accurate carrier data via its API and webhooks. This gave Virtualstock and their retail clients full visibility into deliveries, saving significant time for both retailers and suppliers. The solution enabled Virtualstock's service team to quickly resolve delivery issues and allowed retailers to provide seamless, accurate tracking to end customers. This partnership with AfterShip helped Virtualstock elevate the post-purchase experience, building greater trust and loyalty for their clients.

Virtualstock