Case Study: Supply Chain Visibility Technology Provider achieves 5 hours saved per week and 10% fewer shipment exceptions with AfterShip

How a supply chain visibility tech provider streamlines its services with AfterShip’s API

Supply Chain Visibility Technology Provider, a supply chain visibility tech company focused on AI-powered transformation for the connected supply chain, struggled with time-consuming 3PL onboarding and limited shipment visibility. These gaps made it harder to monitor shipments across carriers, lower productivity, and increase effort for its team and customers. The company used AfterShip’s Tracking API and shipment visibility tools to support its digital logistics services.

AfterShip implemented multi-carrier tracking data within the company’s AI-powered product suite, making 3PL onboarding and monitoring much easier. As a result, the customer improved on-time rates, reduced shipment exceptions by about 10%, cut WISMO tickets, and saved around 5 hours of manual work per week.