Case Study: NEW AG achieves strategic IT repositioning with adesso

NEW AG modernizes IT strategy with Adesso for 2,000 employees

The customer, NEW AG, a municipal utility company in Germany's Lower Rhine region, faced the challenge of refining its strategic IT framework and designing a new organizational structure to align with its future goals. To address this, they engaged the vendor Adesso for its IT management consulting services.

Adesso implemented a two-step solution, first establishing design criteria from strategic tasks and then modeling a target organization based on the current IT service portfolio. The vendor leveraged its methodical experience from over 400 energy industry projects to develop a new IT governance model and organizational design. While specific metrics are not provided, the result was a strategic repositioning of NEW AG's IT and human resources, which are considered key future success factors for the company.

NEW AG