Case Study: Party Headphones achieves 3X faster client intake and streamlined order fulfillment with ActiveCampaign

How Party Headphones Uncovered Revenue Opportunities Through CXA

Party Headphones, a silent-disco and event-rental company founded in 2012, serves a wide range of clients from private parties to universities and corporations. After an ownership change, the team struggled with poor lead attribution, a manual and error-prone order fulfillment process, and siloed systems that left them without actionable customer data.

Implementing ActiveCampaign gave Party Headphones contact-level visibility into attribution and customer journeys, seamless WooCommerce and support integrations, and Conversations and Deals features to automate fulfillment pipelines and real-time support. The result: 3x faster client intake, dramatically reduced manual work and back-and-forth, clearer campaign performance insights, faster quote turnaround, and the capacity to expand services (including virtual events and new rental offerings) while improving operational efficiency.

Party Headphones

Alec Mitchell

Entrepreneur