Case Study: World Press Printing achieves centralized CRM and double-digit sales growth with Act!

Act! helps World Press Printing bring the highest quality printing products and services to its clients

World Press Printing, a St. Louis–based full-service printer led by Adrian Peters and Jeffrey Stern, serves hundreds of clients worldwide with everything from business cards to annual reports. With a mobile sales team and more than 800 client records, the company struggled to consolidate sales and marketing data into a single, usable source of truth, making it difficult to track, prioritize, and engage prospects at the right time.

By implementing Act! CRM and marketing automation, World Press centralized client and prospect information, integrated insights from its online storefront, and tracked engagement with eNewsletters and campaigns. The platform enabled targeted segmentation, improved sales coordination and mobile access for reps, and helped drive consistently strong business performance — including double-digit sales growth in Q1 2023.

World Press Printing

Jeffery Stern

Managing Partner