Act!
64 Case Studies
A Act! Case Study
Keevac Industries, a Denver-based leader in vacuum trucks for liquid waste disposal, must manage complex sales, servicing and parts tracking across a broad, fast-moving market. With many vehicles of varying specifications and customers across the US, Canada, Mexico and beyond, the company needed a reliable way to capture detailed transaction data (like serial numbers), respond quickly to service or warranty issues, and keep customers informed about changing stock.
Keevac implemented Act! as its CRM and Act! Marketing Automation, customizing the system with their channel partner to match business needs. Act! centralizes customer and equipment records for faster parts ordering and service, while automated email campaigns drive roughly 30% spikes in website traffic and increase inbound calls and emails—supporting higher service levels and stronger ongoing customer relationships.
Jessica Smith
Marketing Director