Case Study: a major global fuel retailer achieves scalable, future-ready payments orchestration with ACI Worldwide

Global Fuel Retailer streamlines 93,000-employee payments with ACI Worldwide

A major global fuel retailer faced significant challenges modernizing its payments infrastructure. Its initial plan to use a direct-to-acquirer approach was hindered by technical limitations, architectural rigidity, and an inability to manage the complexity of its private-label card programs. This inflexibility threatened its large-scale rollout and limited its ability to create a unified customer view or adopt new payment capabilities.

ACI Worldwide implemented its Payments Orchestration Platform to provide a centralized and scalable transaction hub. The solution enabled sophisticated multi-endpoint routing, seamless processing of private-label cards, and future-ready capabilities like encryption and tokenization. For the customer, ACI streamlined operations, minimized site disruption, improved reporting visibility, and established a flexible, cost-effective foundation for future growth.