Case Study: Auchan Retail boosts payments conversion and acceptance with ACI Worldwide

Auchan Retail boosts acceptance with ACI Worldwide over 10 years

Auchan Retail, a major global grocery retailer with thousands of stores in 12 countries, faced the challenge of optimizing its diverse omnichannel payments operations at an international scale. To support its expansion and integrate its hybrid services, it required a highly flexible and agnostic payments platform. The company partnered with vendor ACI Worldwide and its Payments Orchestration Platform to address this need.

The solution implemented by ACI Worldwide provided a secure and agnostic platform that integrated with Auchan's other systems, offering payment choice and enhancing customer centricity. This partnership over ten years helped Auchan achieve higher acceptance and conversion rates, where an increase of just one point in acceptance generates several million euros in revenue. ACI Worldwide facilitated a more sustainable payments environment, contributing to reduced risk and increased revenue for the retailer.

Auchan Retail