Case Study: Kellogg’s achieves frequent global recognition and stronger employee engagement with Achievers

Kellogg’s fuels their global workforce with frequent recognition

Kellogg, the global food company with a manufacturing footprint across North America, Latin America, Europe and Asia Pacific and over 31,000 employees, found recognition was fragmented and largely top‑down: a survey showed only about half of employees felt regularly recognized and fewer than 5% received any monetary recognition outside pay and bonuses. The company set goals to create frequent, equitable peer‑to‑peer recognition, boost pride and retention, and consolidate disparate programs into a single global platform.

Kellogg selected the Achievers Employee Success Platform — a mobile‑first, customizable hub that unified service awards, peer recognition, rewards, results trackers, Coffee Chats and pandemic communications — to drive engagement. Since launch, Kellogg reports top‑quartile recognition metrics: an average of 2.6 recognitions per employee per month globally (3.3 in North America), 70% receive at least one recognition monthly (82% NA), 50% send at least one (70% NA), 74% monthly logins, 95% activation, and a double‑digit rise in employees saying they regularly receive appropriate recognition.

Kellogg’s

Liz Smith

Global Recognition Manager