Case Study: Availity achieves transparent, company-wide recognition and 99.5% activation with Achievers

Availity Reinforces Core Values through Transparent, Consistent Recognition Program

Availity, the nation’s largest real-time health information network with roughly 800 employees across multiple locations, faced inconsistent, non‑transparent recognition programs that weren’t clearly aligned with its core values. Leadership wanted a single, scalable platform to consolidate rewards and recognition, improve communication across geographies, and integrate with its broader Total Rewards strategy.

In March 2015 Availity launched the LOVE (Living Our Values Everyday) program on the Achievers platform, using points‑based and social recognition tied to company values and regular campaigns to drive adoption. Within six months activation reached 97.5% (now 99.5%), nearly 70% of employees sent recognitions and 98% received them in year one, leadership participation hit 100%, and analytics-enabled insights helped boost engagement and reinforce Availity’s culture of transparency and respect.

Availity

Beth Nana

Senior Director of HR Solutions and Total Rewards