Case Study: ATB Financial achieves a 13% increase in employee engagement (to 81%) with Achievers' Employee Success Platform

ATB Financial boosts employee engagement with Achievers

ATB Financial, a Canadian retail bank with more than 5,000 employees, faced declining retention—especially among hires in their first year—which leadership attributed to low employee engagement and a weakening employer brand. The company recommitted to improving engagement and reducing turnover to protect talent and performance.

ATB implemented the Achievers Employee Success Platform and launched the Everyday Heroes recognition program, a single social platform to reinforce values and support department-level initiatives. In the first year the program generated over 90,000 recognitions, helping create a culture of appreciation and lifting ATB’s overall engagement score by 13 percentage points to 81%, with stronger alignment to business objectives and improved results.

ATB Financial

Lorne Rubis

Chief People Officer