Case Study: Tara Lodge boosts revenue and streamlines bookings with Access Hospitality

Tara Lodge - Customer Case Study

Tara Lodge, a 34‑bedroom, 4‑star boutique hotel in central Belfast, needed a modern, fully integrated property management solution to drive direct online bookings, reduce manual booking entry, and add new functionality without disrupting day‑to‑day operations. Access Hospitality was engaged to deliver a cloud‑hosted PMS and online booking engine (Rezlynx PMS and Online Booking Manager) to replace multiple disparate systems and support digital marketing and rate comparison channels.

Access Hospitality implemented the cloud‑hosted PMS and integrated online booking manager, automating bookings into the system, consolidating IT/marketing suppliers, and providing hands‑on training and a pre‑planned, non‑disruptive install. The result: automatic booking population, improved rate control and OTA restrictions, significant time savings from reporting and automation, and a measured uplift in average daily rate of up to 6% month‑on‑month, plus reduced OTA commission costs and responsive UK‑based support.

Tara Lodge

Sinéad Tierney

Manager