Case Study: Stanton House achieves 180 extra online bookings and higher upsell revenue with Access Hospitality

Stanton House - Customer Case Study

Stanton House, a 78-room AA-rated country manor hotel on the edge of the Cotswolds, needed a more sophisticated property management solution as its business grew. Seeking improved reporting, built-in marketing for special-offer emails, specialised conference functionality and easier upselling, Stanton House moved from their legacy PMS to a fully integrated web-based system provided by Access Hospitality, deploying Rezlynx PMS together with Channel & Distribution Manager, Online Booking Manager, PCI Manager, Facebook Booking Manager and EPoS.

Access Hospitality’s integrated Rezlynx solution delivered dynamic connectivity across operations, simpler upsell email campaigns and defined flex rate tables, giving Stanton House better rate control and workflow flexibility. Measurable impacts included an uplift of 180 internet bookings (April–Aug vs. the previous year), increased ancillary revenue from targeted upsell emails, easier bill-splitting at checkout, and faster reporting, confirmations and mailshots — all improving guest service and operational efficiency.

Stanton House