Case Study: Roadchef achieves 12% average room rate growth and streamlined operations with Access Hospitality

Roadchef Days Inn - Customer Case Study

Roadchef, the operator of 16 Days Inn motorway hotels across Britain, needed a single supplier to provide fully integrated booking and hotel-management solutions that could be adapted to their specific requirements, connect to online travel agencies and the Wyndham Hotels booking platform, and deliver ongoing operational support so teams could focus on hotel operations rather than just motorway accommodation. They selected Access Hospitality and deployed Rezlynx PMS + Channel Manager together with the Online Booking Manager to meet these needs.

Access Hospitality implemented Rezlynx and the Online Booking Manager, integrating Wyndham bookings and OTAs into a single, PCI-compliant platform with low downtime and strong support. As a result, Roadchef increased average room rates by 12% in one year, reduced manual tasks through automation (saving staff time), successfully opened two new hotels while scaling the system, and benefited from richer reporting, regular product updates and refresher training for 16 General Managers.

Roadchef

Kieran Whyte

Revenue Manager