Case Study: Loughview Leisure Group achieves 2 hours saved per day and centralized operations with Access Hospitality

Loughview Leisure Group - Customer Case Study

Loughview Leisure Group, operator of Ten Square Hotel, Loughshore Hotel and Chimney Corner Hotel, expanded to three properties and needed a more sophisticated, faster system with centralized functionality to automate bookings, support events and improve reporting. To address these challenges, Loughview Leisure Group engaged Access Hospitality and implemented a comprehensive suite of hospitality solutions, including Rezlynx PMS, Channel Manager and Advanced Conference & Banqueting.

Access Hospitality delivered a smooth, timely migration with full training and live booking uploads, enabling a central reservations team to manage all three hotels from one platform and event teams to handle bookings, delegates and invoicing more efficiently. The cloud-based system eliminated manual OTA uploads—saving the reservations team up to two hours per day—prevented overselling with live availability, sped up check‑in/out, improved rate management and gave accounts fast, actionable reporting across the group.

Loughview Leisure Group

Chris Kearney

Group Financial Director