Case Study: Young & Co.’s Brewery boosts compliance and team engagement with Access Hospitality

How pub chain Young & Co.’s Brewery have managed to boost their compliance score and increase team engagement in 2020

Young & Co.’s Brewery, a pub chain operating across 208 sites, faced the challenge of keeping compliance training up to date for deskless hospitality teams during COVID-19. Using Access Hospitality’s CPL Learning platform, they wanted to improve engagement, support reopening, and make compliance easier to manage across the business.

Access Hospitality implemented a centralized reporting and communication approach through the CPL portal, giving managers clearer data and helping turn insights into action. The results were strong: platform logins rose 203%, course usage increased 307% during March–July 2020, compliance scores improved by 29%, and 70% of the managed estate reached 100% compliance.

Young & Co.’s Brewery

Tracy Dodd

People Director