Case Study: ēRYAbySURIA Group achieves cloud-based operational efficiency and automated rate management with Access Hospitality

ēRYAbySURIA Group - Customer Case Study

ēRYAbySURIA Group, a fast-growing hospitality company operating four resorts, two hotels, a holiday camp and a college across Malaysia and the UK, faced limitations from a locally installed PMS: no cloud access, an unintegrated channel manager, costly server and upgrade requirements, and manual rate updates. To modernize operations they implemented Access Hospitality’s solution, deploying Rezlynx PMS alongside EPOS and a Channel Manager.

Access Hospitality delivered a seamless cloud migration with automated rate distribution, centralised real-time rate and inventory management across the group, and tablet access that cut hardware and maintenance costs. The implementation reduced manual tasks (automatic invoices, payments and housekeeping updates), improved data reporting and forecasting, and enabled faster responses from support — collectively saving daily operational time, driving improved average rates and yields, and lowering IT spend for ēRYAbySURIA Group.

ēRYAbySURIA Group

Melati Khalil

Group Chief Executive Officer