Case Study: City Hotel de Jonge saves over 1 hour per day and boosts online booking conversions with Access Hospitality

City Hotel de Jonge is now saving over 1 hour per day, streamlining processes and driving online booking conversions

City Hotel de Jonge, a 72‑room four‑star hotel in Assen, Netherlands, faced an aging, server‑based PMS that was slow, unintuitive and reliant on third‑party integrations. Seeking a modern, fully integrated cloud platform to improve guest payments, digitise check‑in/out and streamline conference & banqueting operations, the hotel chose Access Hospitality to supply a cloud PMS and integrated distribution, payments and guest‑facing tools.

Access Hospitality deployed a cloud PMS with channel management, direct booking and online payment integration plus digital check‑in/out and event management, delivering automated night audits and real‑time channel updates. As a result, City Hotel de Jonge saves over 1 hour per day, has increased online booking conversions thanks to integrated secure payments (iDEAL), enjoys faster, paperless check‑ins/outs, seamless F&B posting and easier event invoicing—while staff report improved usability and responsive support from Access Hospitality.

City Hotel de Jonge

Rob Riper

Managing Director