Case Study: Barnham Broom achieves smoother resort operations and higher occupancy with Guestline

Barnham Broom - Customer Case Study

Barnham Broom, a hotel set in the Norfolk countryside with golf courses and a spa, faced limitations with its old system which could not meet its needs as a resort. The existing supplier's required upgrade was too costly, prompting the hotel to seek a new solution. They chose Guestline for its comprehensive offerings, including the Rezlynx PMS.

Guestline implemented a suite of cloud-hosted solutions, including an integrated EPoS and Channel Manager. This eliminated large capital expenditure on servers, sped up service, and allowed for more effective rate management. As a result, Barnham Broom achieved up to 94% occupancy and gained the ability to analyze business more effectively to maximize revenue.

Barnham Broom

Jon Baird

Chief Financial Officer