Case Study: Air France-KLM Group achieves 60% chargeback cost savings with Accertify

Air France-KLM Group cuts chargeback handling costs by 60% with Accertify

The Air France-KLM Group, a major global airline alliance, sought to strengthen and improve its manual chargeback handling processes. The company partnered with the vendor Accertify and its fraud decisioning platform to consolidate this activity and automate its data feed.

By implementing Accertify's single platform with an automatic data feed, Air France-KLM achieved significant results. Accertify's solution delivered a 60% cost savings from 2018 to 2022 and a 20% savings in the time required to handle disputes.

Air France-KLM Group