Case Study: Wilson Medical Center achieves 99% compliance and halves training costs with HealthcareSource NetLearning

Wilson Medical Center Efficiently and Cost-Effectively Satisfies AHA Basic Life Support Requirements with NetLearning

Wilson Medical Center, a 207-bed Duke LifePoint hospital in North Carolina with more than 1,300 employees, faced rising remediation rates and administrative headaches after the AHA changed its Basic Life Support (BLS) guidelines and invalidated the hospital’s “CPR Marathon” renewal process. With more than 800 staff needing regular BLS renewal, the center struggled to track compliance, manage instructor-led classes, and maintain consistent, effective training.

Wilson adopted HealthcareSource’s NetLearning LMS and AHA courseware as a blended online/in-person solution, gaining administrative controls to auto-assign courses, track completions, and electronically badge skill sessions. The change halved annual training costs, reduced instructor time, saved employees up to three hours per session, and boosted compliance from about 93% to roughly 99% while improving training accuracy and staff satisfaction.

Wilson Medical Center

Matt Lotti

Instructor and AHA Training Site Coordinator