Case Study: The Arbor Company achieves standardized hiring and streamlined recruitment and onboarding with HealthcareSource Senior Living

The Arbor Company - Customer Case Study

The Arbor Company, a multi-community senior living operator, faced inconsistent and inefficient hiring practices across its locations—paper applications, emailed resumes, and spreadsheets made company-level recruitment and onboarding nearly impossible. They needed a single, standardized foundation to bring all communities onto the same page.

HealthcareSource Senior Living provided a centralized New Hire Management system that streamlined job posting (including feeds to major boards like Indeed), generated customized interview guides from candidate assessments, offered email templates to improve applicant communication, and stored state-specific compliance documents. The result was faster, more consistent hiring and onboarding, improved candidate experience, easier compliance, and lower costs—less per month than a single prior job board posting—while community leaders gained a simpler, more effective recruitment process.

The Arbor Company

Mary Campbell Jenkins

Executive Vice President